Conflict Resolution and Mediation Skills Courses - by Mediate NI

01 August 2019

Several people holding hands in unity | CRC NI

Conflict Resolution and Mediation Skills Courses are designed for Good Relations Officers, Project Officers, Community Relations Officers, Community Workers, Voluntary Workers and anyone who works with diverse groups.

These courses are free and early booking is advisable.

Workshop Details

Here are the aims of he workshop:

  • To introduce participants to the principles of Conflict Management and the use of Mediation as tool for resolving conflict.
  • Explain to participants that Mediation is a process, which helps people in dispute to have a difficult conversation with each other that enables them to work through their issues and hopefully reach an agreeable outcome.
  • To give participants an overview of the Learning Outcomes for the course and explain the Northern Ireland Open College Network Accreditation procedure.

At the end of the Workshop the participants will be able to:

  • Identify different ways people deal with conflict
  • Be aware of the skills of a mediator
  • Have an understanding of how mediation works in practice
  • Help disputing parties create their own agreements
  • Understand the advantages and disadvantages of co-mediation.

Course Dates

Mediation Training

Here are the dates that the courses are available:

  • 3 December 2019

Single Identity

Here are the dates that the courses are available:

  • 11 December 2019


All of the courses will be delivered at Holywell Trust Building, Derry/Londonderry.

Register For Course 

To register for any of the one-day Conflict Resolution and Mediation Skills courses contact Michael Doherty by email  or by telephone: 028 71 365 636.

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